- PRODUCT SUPPORT HUB

HOW CAN WE HELP YOU?

Everything you need to get the most from your KPowerLithium battery — app downloads, manuals, warranty documentation, and full product information — all in one place.

DOCUMENTATION
USER MANUAL
The complete installation, operation, and maintenance guide for all KPowerLithium MHO-series batteries. Covers wiring diagrams, BMS pairing, series/parallel configuration, charger selection, and storage procedures.

Revised May 2025 · Rev 3.1 · EN/ES

COVERAGE
WARRANTY GUIDE
All KPowerLithium batteries carry a 5-year limited warranty covering manufacturing defects and capacity retention above 70% at rated cycle count. Download the full warranty terms, claim procedures, and RMA instructions.

Commercial fleet accounts may qualify for extended coverage.

TECHNICAL
PRODUCT DATASHEET
Complete technical specifications for OEM integrators and system engineers. Includes cell chemistry data, BMS parameters, thermal limits, compliance certificates, and dimensional drawings for all MHO-series models.

UN 38.3 · CE · UL · ISO 9001 · RoHS

- WARRANTY COVERAGE

5-YEAR
PROTECTION

Our warranty is backed by Kensun / LVNAC Group and covers every KPowerLithium battery sold through authorized channels. No registration required.

MANUFACTURING DEFECTS

Full replacement for any defect in materials or workmanship verified by our engineering team. No deductible, no shipping cost to you.
FULL 5 YEARS

CAPACITY RETENTION

Guaranteed above 70% rated capacity at the stated cycle count. If your battery degrades below spec within warranty, we replace it.
4000+ CYCLES

BMS & ELECTRONICS

Covers BMS hardware, protection circuitry, Bluetooth module, and terminal hardware. Excludes physical damage, improper charger use.
2 YEARS

COMMERCIAL ACCOUNTS

Fleet operators and OEM partners may qualify for extended 7-year commercial warranty programs. Contact our B2B sales desk.
UP TO 7 YEARS

ADVANCE REPLACEMENT

Qualifying warranty claims receive a replacement unit dispatched within 2 business days — before the defective unit is returned.
2-DAY TURNAROUND

CLAIM PROCESS

Submit via Support Hub with order number and fault description. Our team responds within 1 business day. No need to return before replacement ships.
ONLINE & PHONE
- KPower Battery Monitoring

Smart Battery
Management & Monitoring

Our proprietary Bluetooth-enabled platform provides real-time system visibility and control, enabling operators to monitor performance, optimize usage, and manage battery health remotely.

Full Real-Time Monitoring

Track every aspect of your battery system in real time through our advanced mobile app. Monitor live Voltage, Current, Power Consumption, Charge/Discharge Cycles, Remaining Capacity (Ah), Temperature, State of Charge (SOC), and the status of each individual cell.

Adjustable BMS Parameters

Take full control of your battery management system with customizable settings - adjust voltage and current limits, enable or disable charging/discharging, fine-tune safety thresholds, and protect your system from overcharging, deep discharge, or unwanted phantom power drain.

Intelligent Heating Control

Designed for extreme environments, the smart self-heating system automatically activates below 3°C during charging to protect battery health and maintain optimal efficiency in cold-weather operation, discharging temperatures down to -20°C without compromising performance.

SMART APP CONNECTIVITY

Integrated Bluetooth connectivity provides seamless wireless communication between your battery and smartphone. Access detailed diagnostics, live performance analytics, firmware updates, usage history, and advanced system controls anytime.

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Toll-Free Phone

Call Us

Talk directly with a Lynac technician. No bots, no hold queues.

(865) 409-5522

Email Support

Email Us

Detailed technical questions, order issues, or part inquiries.

info@kpowerlithium.com

Returns & Claims

Start RMA

Warranty claim or defective unit? We'll dispatch a replacement fast.

Begin Process

Headquarters

Find Us

Based in Thunder Bay, Ontario. Serving North America wide.

Get Directions

- FAQ

TECHNICAL
FAQ

Questions not covered here? Our applications engineering team handles technical pre-sales support for system integrators and commercial buyers.

KPower Lithium Support Hub

Technical

Tech Support

Warranty Claim

Return and Refund

Support & Technical Documentation provided by Lynac Lithium Knowledge Base

Customer Service

User Registration

Contact Customer Service

Policies

Return and Refund Policy

Limited Warranty on Lithium Batteries

Accounting

US Dealer Application PDF Form

US Dealer Application online Form

Kensun-APPLICATION FOR CREDIT

Canadian Business Account Setup Form

START TODAY

Ready to power
without limits

Power your adventures with smarter, safer, and longer-lasting energy solutions. Upgrade to advanced lithium performance today and experience total control, real-time monitoring, and reliable power wherever the road takes you.